About Zoho Recruitment
Zoho Recruitment Freshers Off Campus Hiring Technical Support Engineer Zoho Corporation is a global leader in software development, providing a comprehensive suite of business, collaboration, and productivity applications. With a strong commitment to innovation and customer satisfaction, Zoho empowers organizations of all sizes to manage their business processes efficiently. Headquartered in Chennai, Zoho has a significant global presence, serving millions of users worldwide with its cloud based and onpremise solutions.
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Job Description
Position Overview
Zoho Recruitment Freshers Off Campus Hiring Technical Support Engineer Zoho is looking for talented and customer focused Technical Support Engineers to join our dynamic support team. In this role, you will be responsible for providing high quality technical support via voice, email, and chat, as well as conducting online demos and customer training sessions. You will play a critical role in understanding customer needs and delivering timely and effective solutions.
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Role and Responsibilities
Zoho Recruitment Freshers Off Campus Hiring Technical Support Engineer
- Technical Support: Provide exceptional voice, email, and chatbased support to resolve customer queries and issues efficiently.
- Customer Training: Conduct online demos and training sessions to help customers maximize the use of Zoho products.
- Requirement Analysis: Gather and analyze customer requirements to offer customized solutions that meet their needs.
- Problem Solving: Understand user challenges and provide prompt resolutions, ensuring a high level of customer satisfaction.
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Requirement and Skills
Zoho Recruitment Freshers Off Campus Hiring Technical Support Engineer
- Language Proficiency: Excellent written and spoken English skills are essential for effective communication with customers.
- Customer Support Experience: Experience in offering phone based support to customers in the USA or UK is highly preferred.
- Technical Aptitude: A strong interest in learning new technologies and the ability to adapt quickly to evolving software environments.
- Flexibility: Willingness to relocate to Chennai and work night shifts as required to support global customers.
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How To Apply ?
All interested and eligible candidates can apply for Zoho Recruitment Freshers Off Campus Hiring Technical Support Engineer online by the following link as soon as possible
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